A focused review of the loss.
Property damage claims can involve more than the first visible sign of damage. The objective is to identify the affected areas, preserve supporting information and clearly explain how the loss impacted the property.
Supply line or plumbing failures
Appliance and fixture leaks
Ceiling, wall and flooring damage
Moisture that may not be immediately visible
Important: Take reasonable steps to prevent additional damage, keep receipts for temporary work and photograph conditions before major cleanup whenever it is safe to do so.
Why documentation matters
Photos, videos, inspection findings, invoices, estimates and a timeline of events can help explain the scope of a claim. Visitors should be able to understand this process before they ever submit a form.
When to request help
A review may be useful when the claim is new, delayed, underpaid, disputed or when the policyholder is unsure what information should be documented next.